Showing posts with label marketing to teens. Show all posts
Showing posts with label marketing to teens. Show all posts

Friday, January 14, 2011

Pigs or Prudes - Who are your customers?


Are They Pigs?


This is not about passing judgement. This is about having a clear picture of your best customers. Who are they? What do they look like? What are their values? What makes them laugh? What annoys them?

How can you package your product to fit their values?

For example:





If they are pigs you might rave about the latest fart app. You might have it on your phone. You might review the top ten.



Consider that one of the biggest selling iPhone apps is a fart app. For $0.99 you can make your iPhone make a fart noise. Disgusting to some but shear joy to pigs. If your customers are pigs, they will love the fart app. It's selling over 10,000 downloads a day.

I guess that I'm a prude because I would not want that on my smart phone - and I would never have thought of that as a product.

Read more here:
http://venturebeat.com/2008/12/23/iphone-fart-app-pulls-in-nearly-10000-a-day/

Go ahead - pull my finger.


George Torok

Marketing Expert & Speaker




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Sunday, May 20, 2007

WTF Virus Spreads


The WTF Virus Spreads - Lock up your teenagers.

Viral marketing is marketing that is spread by others. It could be the main steam media, bloggers, social advocates, radicals, cultural subgroups, community leaders, protesters and/or politicians.

The attraction of viral marketing is that it spreads quickly and almost effortlessly. The viral marketer only needs to flick the spark and fan the flames. The danger of viral marketing is that once you create it, it takes on a life of its own. You can’t control the direction or the acceleration. Viral marketing is like a forest fire or viral outbreak efficient at spreading and difficult to control.

Read the book, “The Tipping Point” to see how a marketing virus can work as a powerful marketing tool. Paul Revere’s viral message, “The British are coming” is one example.

A recent example of viral marketing in action is the teen-targeted campaign launched by Mac’s Convenience Stores in Ontario to sell new flavoured ice-drinks (called Frosters). The new flavours are “WTF” and “OMG” which most teens know mean “What the F**k” and “Oh my Gawd”. In addition to using vulgar product names Mac’s promoted the new flavours with a provocative poster featuring a nun and a goat bowing in the presence of the cup of WTF.

Many adults didn’t know the meaning. But as they are learning some are pissed. (Some folks are easily annoyed.) Emotional support and protests are two contributing elements of a viral marketing campaign.

To be successful this virus only needs to drive one summer of ice drink sales. Last year it was Bloody Zit. This year it is WTF.


So who else is spreading the WTF virus?


Dropping the f-bomb
PATRICK WHITE
From Friday's Globe and Mail
May 18, 2007 at 9:06 AM EDT

The purple brew is called "WTF" - a common acronym for "what the fuck" used in instant-messaging chats and text messages - and it's causing a stir in communities across the country. Earlier this week, residents in Sault Ste. Marie and Timmins, Ont., threatened to boycott Alimentation Couche-Tard Inc., the parent company of Mac's, about what they see as an offensive advertising campaign.

Read “Dropping the f-bomb” at the Globe and Mail (Notice the long list of comments posted.)






Teen tells premier 'FLICK OFF' poor choice
Timmons Daily Press
Editorial - Thursday, May 10, 2007 @ 10:00


(Editor's note: The following is an open letter to Premier Dalton McGuinty from 14-year-old Timmins teen Jesse Fontaine.)

I am a home-schooled Christian, living in Timmins. I am currently completing Grade 8, have an interest in politics and last year won the Short Story Category at The Daily Press Literary Awards. According to a Mac's convenience stores representative, the "WTF" is supposed to stand for "WHAT'S THE FLAVOUR" but we all know that the "WTF" on the cup implies the vulgar phrase "WHAT THE FLICK" (I used "Flick" because I don't use the "F" word that Mac's, M&M Meats and Subway intentionally, or otherwise, represent with the "F" in the "WTF" so proudly posted at their stores.)

Read this article in The Timmons Daily Press





OMG. Mac's Froster campaign leaves bad taste in some mouths
Brian Kelly
Sault St Maire Sault Star
Local News - Wednesday, May 16, 2007 Updated @ 7:28:28 AM


Mac’s Convenience has included popular acronyms used online that have foul language in its latest promotion to market its Froster fountain drink. Signs posted above the beverage machine read WTF, OMGWTF, RUNTSOMGWTF for small, medium and large sizes. The website, www.urbandictonary.com, describes OMGWTF as “the commonly accepted Internet abbreviation for Oh my God, what the f---” while the acronym WTF “generally stands for” What the f---. RUNTS means Are you nuts?

Read the rest of OMG article in the Sault Star.



Mac's Talks Dirty
May 10, 2007
By CSD Staff


Frozen drink's promotional campaign takes heat for interpreted vulgarity.

Along with the negative attention the poster is getting for its interpreted blasphemy, Mac's Froster drinks are also raising controversy for the "WTF" printed across the cups. WTF is a frequently used abbreviation made popular by instant and text messaging. Some imagination may be required to figure out the acronym.

Mac's has protested that the "F" stands for "Flavour," instead of the four-letter expletive, however, the names given to the medium- and large-variety of Frosters--titled with the abbreviations "OMGWTF" and "RUNTSOMGWTF" respectively--imply otherwise. "OMG" is text message slang for "Oh My God," and "RUNTS" is short for "Are you nuts?"

Read the rest of Mac’s Talks Dirty at Convenience Store Decisions



League protests 'blasphemous’ TV program milk ad
By Deborah Gyapong5/17/2007
Canadian Catholic News (
www.cathnews.net/)
OTTAWA, Canada (CCN)

The Catholic Civil Rights League has been successful in getting the Mac’s Milk convenience store chain to withdraw “offensive” posters for its Froster’s campaign.

“The poster features a goat and a model dressed in traditional nuns’ clothing, appearing to gaze heavenward at the drink, which is festooned with the letters: “W.T.F.” (The company’s official line is that this stands for “what’s the flavor.”)

Read the rest of this article at Canadian Catholic News





What the Huh? Mac's Convenience Stores Running Offensive Froster Ads
By John-Henry Westen
LAVAL, QC, May 9, 2007
LifeSiteNews.com

Mac's Convenience Stores, the most popular convenience stores in Canada, with a strong presence in the United States as well, have launched what many are seeing as a highly offensive advertising campaign for their frosted carbonated drink - froster.Posters seen in Mac's store windows feature a nun kneeling with her arms raised and a sheep at her side. Above the nun, to which she looks adoringly, is a shining froster with the initials WTF below.

Read the rest of What the Huh? at LifeSiteNews.com


Looks to me like the WTF virus is spreading fast.


George Torok
Co-author of Secrets of Power Marketing

Saturday, May 19, 2007

Gazette reports on WTF Nun campaign

Montreal Gazette reports on the WTF Nun campaign

Edgy or over the edge?
Ads targeting hard-to-reach young consumers can land a company in hot water - just ask Couche-Tard
ALLISON LAMPERT, The Gazette
Published: Saturday, May 19, 2007

The nun kneels beside a lamb, her arms outstretched toward the heavens.
She gazes longingly toward the golden light - and at the image of an orange frosted drink emblazoned with the letters: "WTF." WTF is teenage text messaging and online lingo for "What the f---." Surprise, surprise - online forums and blogs and conservative Christian groups were having a field day this month debating and denouncing the ad, created for Quebec depanneur giant Alimentation Couche-Tard Inc.'s Ontario convenience stores.

Read the rest of this article at The Gazette

____________________________________

The stores operate as Mac's Convenience in Ontario. Notice that Mac’s is getting the media coverage for the controversy they created. But they seem to have lost the urge to run with this viral marketing. They pulled the "WTF Nun" poster. If they had kept the poster up for a bit longer teens would have gone to the stores just to see the poster. If fact teens have even bought copies of the poster. These things have a short half life. Mac’s just did not think this through enough. I guess the management at Mac's is getting too old and cautious. Maybe Mac's should get out of marketing to teens. Leave it to marketers with bigger cahones.


George Torok
Co-author of "Secrets of Power Marketing"
Marketing specialist, consultant and business speaker

Wednesday, May 16, 2007

Bloody Zit - Mac's Convenience Stores


Bloody Zit - Mac’s Convenience Stores

Mac’s Convenience Stores knows how to reach their target market - teens. Who else is so easily temped into convenience stores? I remember when Mac’s was known as “Mac’s Milk” but who buys milk there now? When I want milk I go to the grocery store.

And have you noticed that the grocery stores are not full of teens? They are full of adults buying groceries. So the teens are a ripe target for Mac’s because the adults aren’t going there.

What did Mac’s do to really grab the attention of teens? They launched a new flavour ice-drink – Bloody Zit. Both disgusting and brilliant!

The disgusting part of Bloody Zit is obvious. The brilliance might need explanation.

It is brilliant because the teen years are the zits years. Brilliant because teens have been making jokes about zits for generations. Brilliant because any thing to do with zits is disgusting. Brilliant because teens like to be disgusting especially to parents and other adults. So the more disgusting you can be the more teens like it.

And Mac’s reaped the rewards. Sales jumped! This was a short focused campaign that directly spoke to the target market and alienated the non-targets (parents).

This campaign worked because it both was strong branding and tapped into viral marketing.

A strong brand elicits strong positive emotions from the target and strong negative emotions from those outside the target market. And the stronger the negative for the non-target group the more the target group like it.

Viral marketing is spread by word of mouth and gains a life of its own. That viral life is not controllable and you must be willing to let your market go with it. You might be able to predict some of the outcomes of viral marketing, but not all.

The viral marketing part was the unknown that teens might say about Bloody Zit. Will it become a challenge, “Who will be the first to taste it?” Will it become a badge of honour? Will it become code for some new teen phenomenon?

Want a refreshing drink? Squeeze your zits first. (Yuck, how disgusting!)

George Torok
Marketing Expert